mo4ch:>Young drivers 'let down over insurance app faults'

Young drivers 'let down over insurance app faults'By Shamaan Freeman-PowellBBC Victoria Derbyshire programme 25 February 2020 Image captionGeorgia said she had been "fighting with Carrot back and forth to try and make sure they didn't cancel my policy"Young people are being threatened with having their car insurance cancelled due to faults with an app that aims to make policies more affordable, the BBC has been told.Carrot Insurance uses phone data to measure journey length, acceleration and braking - but some say it often fails to work or wrongly records data.Tory MP Craig Tracey questioned whether it was "fit for purpose".Carrot said it was "extremely sorry" some had had a "poor experience".It said "for the vast majority" of young people, the app helps to reduce their premiums and to improve their driving safety. 'Rewards good driving'Carrot Insurance describes its Better Driver app as "a clever bit of technolog…